Live Chat Software
11-12 October 2017 | DoubleTree by Hilton Hotel London - Victoria, London, United Kingdom

Stuart Russell


Head of Transformation
Three Ireland


12:20 PM Embracing Digital Web Chat: Pursuing the Ultimate Customer Service

·         Overview of the transformation project: Investing in improved customer process and building capability to meet expectations
·         Delivering higher satisfaction at lower costs
·         Defining specific KPI’s to meaure experience across the entire journey


Check out the incredible speaker line-up to see who will be joining Stuart .

Download The Latest Agenda