How Is Digital Transformation Reshaping The Industry
How is digital transformation reshaping the industry?
Digital transformation is inevitable for telcos wanting to remain relevant in the future. The market is saturated and OTTs have changed the game. A good customer experience is now essential. Underpinning all of this? Technology. So how are companies dealing with this transformation? What departments are essential to a successful digital journey? And how will this ultimately shape the industry? Ahead of the inaugural Digital Disruption and Transgormation for Telecoms (11th-12th October), we asked two experts, Jani Engberg from Telia Finland and Jean-Marc Capitaine from Proximus to give us their expert insight on how they are managing a smooth transition towards digitalisation in their companies.
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